1. Acceptance of Terms
By downloading, installing, or using GoatNote ("the App"), you agree to these Terms of Service ("Terms"). If you don't agree, don't use the App.
These Terms constitute a legally binding agreement between you and Updoot ("GoatNote", "we", "us", "our").
2. Description of Service
GoatNote provides:
- Transcription: On-device speech-to-text conversion using Apple's Speech Recognition API
- AI Features: Summaries, action item extraction, and contextual chat powered by GPT-4o Mini
- Cloud Sync: Optional encrypted backup and sync across devices (Plus/Pro tiers)
- Export Tools: Export transcripts to text, Markdown, or PDF formats
3. User Accounts
3.1 Account Creation
You must:
- Be at least 13 years old (or legal age in your jurisdiction)
- Provide accurate email and payment information
- Keep your account credentials secure
- Notify us immediately of unauthorized access: support@goatnote.ai
3.2 Account Responsibility
You are responsible for all activity under your account. Don't share your login credentials.
4. Subscriptions & Billing
4.1 Subscription Tiers
- Free: Unlimited transcription, 10 AI credits/month
- Plus: $9.99/month or $79.99/year (save 33%), 500 AI credits/month
- Pro: $19.99/month or $99.99/year (save 58%), unlimited AI credits
All prices in USD. See Pricing Page for details.
4.2 Free Trial
New users receive a 7-day free trial of Plus or Pro features. You won't be charged until the trial ends. Cancel before the trial ends to avoid charges.
4.3 Auto-Renewal
Subscriptions automatically renew at the end of each billing period unless you cancel. Renewal charges occur 24 hours before the period ends.
4.4 Cancellation
Cancel anytime via iOS Settings → Subscriptions → GoatNote → Cancel Subscription. You'll retain access until the end of your current billing period.
4.5 Refunds
We offer refunds within 7 days of purchase if you're not satisfied. Email support@goatnote.ai with your receipt. Refunds are processed within 3-5 business days.
Note: Subscription management is handled by Apple. For billing issues, contact Apple Support or email us at support@goatnote.ai.
4.6 Price Changes
We may change subscription prices with 30 days' notice via email. Existing subscribers keep their current price for their active subscription period.
5. Acceptable Use Policy
5.1 You May:
- Record conversations with consent of all parties (follow local laws)
- Use transcripts for personal, educational, or business purposes
- Share transcripts with your team or study group
- Export and backup your data
5.2 You May NOT:
- Record without consent: Always comply with local recording laws (one-party vs. two-party consent)
- Share account credentials: One account = one user
- Reverse engineer: No decompiling, disassembling, or modifying the App
- Abuse AI features: No spamming, automated requests, or API circumvention
- Violate laws: No illegal content, harassment, or privacy violations
5.3 Legal Compliance
Recording Laws Vary by Location: It's your responsibility to comply with local, state, and federal recording laws. Some jurisdictions require all-party consent. We are not liable for your legal compliance.
Resources:
- USA: Reporters Committee Recording Guide
- Consult a lawyer if unsure about recording legality in your area
6. Intellectual Property
6.1 Your Content
You own your transcripts. We claim no ownership of content you create using GoatNote. You grant us a limited license to process your content solely to provide our services (e.g., AI summaries).
6.2 Our Intellectual Property
GoatNote, our logo, and all App features are owned by Updoot. You may not copy, modify, or distribute our intellectual property without permission.
7. Disclaimers & Limitations of Liability
7.1 AI Accuracy
AI makes mistakes. Transcription and AI features are provided "as is" without warranties of accuracy. We use Apple's Speech Recognition and OpenAI's GPT-4o Mini—both are advanced but not perfect.
Do not rely on GoatNote for:
- Medical diagnosis or legal advice
- Safety-critical applications
- Situations where errors could cause harm
7.2 Service Availability
We strive for 99.9% uptime but don't guarantee uninterrupted service. Maintenance, bugs, or third-party issues (Apple, OpenAI) may cause downtime.
7.3 Limitation of Liability
To the maximum extent permitted by law, Updoot is not liable for:
- Indirect, incidental, or consequential damages
- Lost profits, data, or business opportunities
- Damages resulting from AI errors or transcription inaccuracies
Our total liability is limited to the amount you paid in the 12 months before the claim (or $100, whichever is greater).
8. Indemnification
You agree to indemnify and hold harmless Updoot from claims arising from:
- Your violation of these Terms
- Your violation of recording laws or third-party rights
- Content you create or share using GoatNote
9. Privacy
Our Privacy Policy explains how we handle your data. Key points:
- On-device transcription (no audio sent to servers)
- Text-only AI processing (GPT-4o Mini)
- Optional encrypted cloud sync
- You can delete your data anytime
10. Termination
10.1 Your Right to Terminate
Cancel your subscription anytime via iOS Settings or by deleting your account in the App.
10.2 Our Right to Terminate
We may suspend or terminate your account if you:
- Violate these Terms
- Engage in fraudulent or illegal activity
- Abuse our service or support team
We'll provide notice when possible. Termination doesn't entitle you to a refund (except as required by law).
11. Changes to These Terms
We may update these Terms occasionally. We'll notify you via:
- In-app notification
- Email to your registered address
- Updated "Last Updated" date at the top
Continued use after changes means you accept the updated Terms. If you disagree, stop using the App.
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
12.2 Arbitration
Any disputes will be resolved through binding arbitration under the American Arbitration Association (AAA) rules, except:
- Small claims court disputes (under $10,000)
- Intellectual property disputes
You waive the right to a jury trial and class action lawsuits.
12.3 Exceptions
Nothing in these Terms affects your statutory rights as a consumer in your jurisdiction (e.g., EU consumer protection laws).
13. Miscellaneous
13.1 Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Updoot.
13.2 Severability
If any provision is found invalid, the remaining provisions remain in effect.
13.3 No Waiver
Our failure to enforce any right doesn't waive that right.
13.4 Assignment
You may not transfer these Terms. We may assign them to a successor (e.g., acquisition).
14. Contact Us
Questions about these Terms?
- Legal: legal@goatnote.ai
- Support: support@goatnote.ai